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Nigeria- Based Logistics Company Launches HELP To Provide Ambulance Services With Its Uber-like Model

The “Uber-like app for ambulances” called HELP, an acronym for Health Emergency Linkage Portal, announced the launch of its GPS based mobile application and emergency healthcare.

The healthtech and logistics company is on a mission to provide quality health care emergency services via a mobile application that allows you to order for an ambulance in case of an emergency, or schedule ahead of a medical appointment.


Deji Faborode (CEO), Yewande Alebiosu (COO), Victor Iwenya (CTO) and Tomiwa Ogunbona (CPO) birthed the idea to leverage technology in enhancing interconnectedness, building a collaborative healthcare ecosystem.

The HELP journey to improve access to emergency health care has kicked off.

How It Works

The HELP mobile app is currently available for Android users only on the Play Store and will soon be available on the App Store.

Individuals or corporate bodies sign up on the health care platform, create an account, receive an OTP to confirm registration, and can search for and access ambulances nearest to them. There is also a Healthcare facility navigator which serves as a directory of hospitals and pharmacies closest to the user’s geographical location.

There are two levels of external partners at HELP, Service Partners and Client Partners. Service partners on the HELP platform include hospitals, health facilities, and private ambulance owners in the country. Client partners include Health Maintenance Organisations(HMO) and Corporate organisations who enroll their members.

Each user has a unique wallet on the app created for making payments. This cuts out the hurdle of having to re-enter financial information.

The HELP app has a feature that allows you to fill in the details of the emergency, to provide adequate information to the paramedics present in the ambulance. It comes with a feature that allows one to share details like driver’s information, trip history, and the hospital sending the ambulance, with their loved ones. Due to the geo mapping system integrated on the app, routes taken can be tracked and recorded.

Beyond an application, It has a hotline, 0-700-HELPSTATION, for cases where there is inability to access mobile networks in an emergency situation.

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